Privacy Policy

Who we are

Noor Elite Services is a private concierge atelier based in Marrakech, Morocco. This policy explains how we collect, use and protect personal data when you interact with our website or services.

Data we collect

We may collect the following data when you contact us or submit a request:

• Name and contact details (email, phone number)
• Travel dates and preferences
• Information you voluntarily provide in messages or forms
• Technical data via analytics (page views, device type — anonymised)

How we use your data

Your data is used exclusively to:

• Respond to your enquiries and plan your stay
• Coordinate services with partner hotels and providers
• Improve our website and service quality

We never sell, rent or share your personal data with third parties for marketing purposes.

Data retention

Personal data is retained only for the duration necessary to fulfil the purpose for which it was collected, and no longer than required by applicable law. Client communication records may be retained for up to 3 years unless deletion is requested.

Cookies & analytics

This website uses minimal, privacy-first analytics (Vercel Analytics) which does not use cookies and does not collect personally identifiable information. No third-party advertising cookies are used. See our Cookie Policy for details.

Your rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to processing of your data
• Request data portability

To exercise these rights, contact us at contact@noor-elite-services.com.

NDA & discretion

All team members of Noor Elite Services sign individual non-disclosure agreements. Client identities, itineraries and preferences are treated with the strictest confidentiality.

Updates to this policy

This policy was last updated in May 2026. We reserve the right to update it at any time. Continued use of this website constitutes acceptance of the updated policy.